//Glossary
Duress Alarm
A silent or audible emergency alert triggered by a guard under threat. Transmits the guard's GPS location to the control room for immediate response coordination.
//Related Terms
Duty of Care
The legal obligation of a security company to take reasonable steps to protect the safety and wellbeing of their guards and the people at sites they protect.
Dispatch System
Technology for assigning and communicating tasks to security guards in real time via mobile push notifications. Includes priority levels, acknowledgment tracking, and task completion verification.
Situational Awareness
The perception, comprehension, and projection of what is happening across a security environment. In security operations, it means knowing where every asset is, what state it's in, and what's about to happen.